Description

Job Description

The University of Maryland, Baltimore School of Nursing is currently seeking an Admissions Recruiter (Student Counselor Associate).

This position reports to the Office of Admissions within the Office of Student and Academic Services. Under the direct supervisor, the incumbent in this position supports and executes strategic recruitment initiatives by managing in-state and out-of-state recruitment; conducting information sessions; representing Admissions at recruiting and outreach events and counseling prospective students.

Benefits: Exempt Regular

UMB offers a comprehensive benefits package that prioritizes wellness, work/life balance, and professional development, along with additional exciting perks that employees can take advantage of. This position participates in a retirement program that must be selected and is effective on your date of hire. Exempt regular staff receive a generous PAID leave package that includes over 4 weeks of vacation accrued each year, 15 paid holidays, 3 personal leave, unlimited accrual of sick time, and comprehensive health insurance; professional learning and development programs; tuition remission for employees and their dependents at any University System of Maryland school; and flexible work schedules and teleworking options (if applicable per job).

UMB is a public university and constituent institution of the University System of Maryland. All employees are expected to work primarily physically within the State of Maryland.

Primary Duties:

• Approves transfer credit evaluations as appropriate.
• Provides guidance to prospective and current students regarding educational planning, career goals, and available university resources.
• Executes recruitment and outreach strategies to support enrollment goals across undergraduate and graduate nursing programs.
• Develops and maintains relationships with academic institutions, healthcare organizations, and community partners to strengthen recruitment pipelines.
• Represents the School of Nursing at on-campus and off-campus recruitment events, including occasional evening and weekend programs.
• Manage prospective student engagement throughout the admissions funnel, including inquiry generation, applicant follow-up, and enrollment conversion
• Communicate with prospective students via telephone, email, virtual platforms, social media, and in-person interactions to support the admissions and enrollment process.
• Utilizes CRM systems (e.g., Ellucian Recruit or similar platforms) to track prospective student engagement, manage communications, and monitor recruitment activity.
• Analyzes recruitment data and trends to inform outreach strategies and improve conversion rates across the admissions funnel.

Note: The intent of this list of primary duties is to provide a representative summary of the major duties and responsibilities of this job. Incumbents perform other related duties as assigned. Specific duties and responsibilities may vary based upon departmental needs.

Qualifications:

EDUCATION: Bachelor's Degree.

EXPERIENCE: One (1) year of progressively responsible clerical work required.
One (1) year of experience in recruitment, admissions, enrollment management, marketing, or a related field preferred. Experience in higher education recruitment strongly preferred.

OTHER: Except for qualifications established by law, additional related experience and formal education in which one has gained the knowledge, skills, and abilities required for full performance of the work of the job class may be substituted for the education or experience requirement on a year-for-year basis with 30 college credits being equivalent to one year of experience.

KNOWLEDGE/SKILLS/ABILITIES:

• Thorough knowledge of team office practices, procedures and equipment; of business English, grammar, spelling, and punctuation. General knowledge of the principles of team leadership and office management.
• Demonstrated ability to effectively communicate program value to prospective students and guide them through the admissions and enrollment process.
• Skill in planning and coordinating team clerical work; in interpreting and applying departmental policies and procedures; in operating manual and automated office equipment including personal computers and related software; in composing correspondence, compiling statistical data, and preparing reports; in performing mathematical computations; creation and maintenance of paper and computer files; in effective telephone usage; in organizing, coordinating, and executing multiple assignments under specific time constraints.
• Ability to work effectively in a self-directed team-based work environment; to understand and apply team quality and performance standards.
• Ability to train and guide team clerical personnel; to maintain poise and courtesy under pressure; to lead analysis of clerical problems and selection of corrective action; to communicate effectively both orally and in writing; to plan and coordinate team activities with multiple areas of the organization; to establish and maintain effective work relationships both within and outside the team.
• Proficiency in Microsoft Office Suite preferred. Ability to multitask in a fast-paced environment preferred.
• Experience using customer relationship management (CRM) systems to manage prospective student engagement and communications preferred.

Salary Range: $46,000 - $55,500;commensurate with education and experience.

UMB is committed to cultivating a diverse and inclusive workforce and is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, ancestry or national origin, sex, pregnancy or related conditions, sexual orientation, gender identity or expression, genetic information, physical or mental disability, marital status, protected veteran's status, or any other legally protected classification.

If you anticipate needing a reasonable accommodation for a disability under the Americans With Disabilities Act (ADA), during any part of the employment process, please submit a UMB Job Applicant Accommodation Request. You may also contact leave_and_accom@umaryland.edu . Please note that only inquiries concerning an ADA request for reasonable accommodation will be responded to from this email address.

The University of Maryland, Baltimore prohibits sex discrimination in any education program or activity that it operates. Individuals may report concerns or questions to the Title IX Coordinator. Read the UMB Notice of Non-Discrimination for more information.